Encouraging Employee Productivity Through Recognition and Reward Illustrates Effective Use

question 29

Multiple Choice

Encouraging employee productivity through recognition and reward illustrates effective use of

• A) flow.
• B) set points.
• C) operant conditioning.
• D) a strengths-based selection system.

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Definitions:

Endearing

Having qualities that make someone or something lovable or attract positive feelings.

Decoding Process

Receipt and translation of information by the receiver.

Conversion

The process of turning prospects into actual customers by influencing them to take a desired action, such as making a purchase.

Mirroring

When people take part in similar actions at relatively the same time (i.e., within three to five seconds).