According to the Dual Process Theory of Cognition, People Generally

question 40

Multiple Choice

According to the dual process theory of cognition, people generally engage in Type 1 thinking when they:

• A) make deliberate, effortful judgments and decisions.
• B) need to make a rapid judgment.
• C) have found that Type 2 thinking does not work on a task.
• D) cannot afford to make a mistake.

---

Definitions:

Encourage Complaints

A management strategy that involves actively seeking feedback, including negative feedback or complaints, to improve services or address issues.

Catastrophizing

A cognitive distortion involving an irrational thought pattern where one anticipates or exaggerates the worst possible outcome of a situation.

Irrational Beliefs

Ideas or thoughts that are not based on reality or logical reasoning, often leading to negative emotional outcomes.

Approach-Approach

A conflict situation where a person must choose between two desirable options.