Successful Nudges, Such as Requiring People to Opt Out of Volunteering

question 9

Multiple Choice

Successful nudges, such as requiring people to opt out of volunteering to be an organ donor, often take advantage of the status quo bias, which is people's:

• A) tendency to look for options that agree with their prior beliefs.
• B) lack of awareness of their usual biases.
• C) tendency to not change their initial response.
• D) tendency not to be helpful unless they are rewarded.

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Definitions:

Value-Adding Activity

Any action or process that increases the worth of a product or service to customers, making it more desirable or enhancing its quality.

Finished Goods

Products that have completed the manufacturing process and are ready to be sold to customers.