Which One of the Following Statements Concerning Long-Term Customers Is

question 2

Multiple Choice

Which one of the following statements concerning long-term customers is TRUE?

• A) It is cheaper to keep an existing customer that to attract a new one.
• B) Long-term customers increase marketing costs.
• C) Long-term customers buy less.
• D) Long-term customers require more service.

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Definitions:

Virtual Environment

A computer-generated scenario that simulates a realistic experience, often used for training, gaming, or remote collaboration.

Traditional Office

A conventional workspace where employees perform their job duties in a physical location designated by the employer.

Instant Messaging

A form of real-time text-based communication between two or more people over the internet.

Instantaneous Reply

A response given immediately without delay, often in the context of digital communication.