If an Employee Files a Grievance That Cannot Be Settled

question 34

Multiple Choice

If an employee files a grievance that cannot be settled by the highest company officer, what is the next step?

• A) a union contract negotiation
• B) a strike and picketing
• C) mediation
• D) a boycott

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Definitions:

Fixed-ratio

A method of reinforcement where only after a certain number of responses are completed is a reward provided.

Operant Conditioning

A strategy in behavioral training where the intensity of actions is adjusted through the provision of rewards or the imposition of consequences.

Conditioned Reinforcement

A type of reinforcement where a stimulus gains its reinforcing power through its association with a primary reinforcer.

Cognitive Map

A mental representation of one's physical environment, facilitating navigation and understanding of spatial relationships.