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Which of the following traits are needed by today's business managers?
Customer Interaction
The communication and service exchanges between a business and its customers, critical for understanding needs, resolving issues, and ensuring customer satisfaction.
Information Technology
The use of computers, storage, networking, and other physical devices and infrastructure to create, process, store, secure, and exchange all forms of electronic data.
Physical Process
A natural or engineered sequence of actions or operations that transform materials or substances, often involving changes in physical properties.
Process Strategies
Approaches and actions a company takes to reach its business objectives by improving the processes through which it produces goods or provides services.
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