How Does Technology Support Relationship Management

question 24

Multiple Choice

How does technology support relationship management?

• A) Knowledge allows companies to lower costs for customers.
• B) Relationships developed through technology can substitute for improvements in product quality.
• C) Knowledge allows companies to form strategic alliances.
• D) Knowledge most often takes the form of communication to manage relationships with customers.

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Definitions:

Panic Attacks

Sudden and intense episodes of fear or anxiety, often accompanied by physical symptoms like rapid heartbeat and shortness of breath.

Major Depression

A disorder affecting mental well-being, characterized by enduring low spirits or diminished interest in activities, severely impacting daily routines.

Selective Serotonin Reuptake Inhibitors

A class of drugs commonly prescribed for depression and anxiety disorders, which work by increasing serotonin levels in the brain.

Nausea

A feeling of sickness with an inclination to vomit, which can be a symptom of numerous conditions or reactions.