How Much Time Should You Allow for a Patient to Answer

question 71

Multiple Choice

How much time should you allow for a patient to answer when you place a phone call?

• A) One minute or about eight rings
• B) 30 seconds or about four rings
• C) 20 seconds or about three rings
• D) 20 rings
• E) 3 minutes

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Definitions:

Social Constraint

Limitations imposed by society that influence individual behavior and social interactions.

Black Middle Class

A demographic group within the African American community characterized by moderate to high income levels, education, and professional achievements.

Permanent Underclass

A segment of the population that occupies the lowest possible position in a class hierarchy, below the core body of the working class.

Subsist

To sustain or provide for oneself, especially at a basic level.