After Speaking with a Patient on the Telephone About a Clinical

question 75

Multiple Choice

After speaking with a patient on the telephone about a clinical issue, a medical assistant must always ____.

• A) meet with the physician to discuss the call
• B) schedule an appointment for the patient
• C) bill the patient for the telephone time
• D) document the conversation in the patient's record
• E) work a little later to make up for lost time

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Definitions:

Act Consequentialists

Philosophical stance where the morality of an action is judged solely by its consequences.

Hedonists

Individuals who believe that pleasure or happiness is the primary goal of life.

Ethical Moralists

Philosophers or thinkers who base their ethical theories on principles of moral goodness.

Utilitarians

Advocates of utilitarianism, the ethical theory that posits the greatest happiness for the greatest number as the foundation of morals and legislation.