Dr Girardi Tries to Call a Patient to Explain Test

question 57

Multiple Choice

Dr. Girardi tries to call a patient to explain test results, but the patient does not answer the phone, and Dr. Girardi does not leave a message because he prefers to discuss the results with the patient. As the medical assistant, it is your job to ____.

• A) remind the physician to call again later
• B) leave the physician a note to call again
• C) record and date the call in the patient record
• D) attempt to call and relay the physician's message later
• E) attempt to call and leave a message for the patient

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Definitions:

Resistant

Describes an opposition or inability to accept or go along with something; in a physical context, it relates to a material's ability to resist or withstand an applied force.

Persistent Emotion

A long-lasting emotional state that might influence someone's behavior and perception over an extended period.

Temperament

The innate traits that influence how one reacts to the environment, including mood, activity level, and emotional reactivity.

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing behavior, thoughts, and emotions.