Which of the Following Would You Include When Establishing a Medical

question 4

Multiple Choice

Which of the following would you include when establishing a medical office in a culturally diverse area?

• A) Post signs in the reception area indicating that all patients must speak English
• B) Designate the office as an Americans-only clinic
• C) Provide reading material in the second most prominent language
• D) Hire only employees who can speak more than one language
• E) Avoid reflecting various cultures in the reception area décor

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Definitions:

Positive Reinforcement

A technique in behavior management that involves rewarding desired behaviors to increase the likelihood of their recurrence.

Negative Reinforcement

Negative reinforcement is a behavior modification technique that involves the removal of an unpleasant stimulus to encourage a desired behavior.

Contingent Reinforcement

A strategy in behavior management that involves the delivery of rewards or consequences that are dependent on the performance of the targeted behavior.

Desired Behavior

The specific actions or reactions that an individual or organization seeks to encourage or bring about.