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Rupert is planning a report that will be presented to his colleagues at the company summit. Most conclusions in the report are summarized suggestions from his colleagues. While presenting he should focus on ________.
Back-Up Plan
A prearranged alternative set of actions or resources available in case the original plan fails or encounters problems.
Executive Reality Check
A critical evaluation or assessment meant to provide company leaders with a clear and accurate understanding of the business's actual situation as opposed to perceived notions.
Emotional Labor
involves managing and regulating one's emotions to meet the emotional requirements of a job or role, often seen in service-oriented professions.
Customer Service
The support and guidance offered by a business to its customers who purchase or utilize its goods or services.
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