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Costs Allocation
The process of assigning indirect costs to different departments, projects, or products to accurately reflect the expenses incurred.
Perfect Order Rate
A metric that measures the percentage of orders fulfilled exactly as requested by the customer, without any errors or delays.
Inaccurate Invoice
This occurs when a billing document contains errors or incorrect information, leading to potential disputes or financial discrepancies.
Customer Interaction
The points of engagement between a business and its customers, which can influence customer satisfaction, loyalty, and overall experience.
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