Because Your Main Idea in a Bad-News Message Is Negative

question 139

Multiple Choice

Because your main idea in a bad-news message is negative, it is important to ________.

• A) carefully choose whether an indirect or a direct approach is best
• B) always use a direct approach
• C) always use an indirect approach
• D) use both a direct and an indirect approach in each letter

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Definitions:

Farm Products

Goods that are produced through agriculture, such as crops, livestock, and the products derived from them.

Documents of Title

Legal documents that provide proof of a person's rights to control the disposition of goods or property, such as bills of lading or warehouse receipts.

Identity

Identity refers to the qualities, beliefs, personality, looks, and/or expressions that make a person (self-identity) or group (particular social category or social group) distinct.

Leader

An individual who guides or directs a group, often by inspiring or influencing others toward a common goal.