Margaret Is in the Process of Developing a Message Using

question 23

Multiple Choice

Margaret is in the process of developing a message using the direct approach to inform a customer that the company is currently all sold out of the AT3 model lawnmower that he wished to purchase. Which of the following lines would best form the opening lines of this message?

• A) The AT3 model lawnmower is the best-selling lawnmower in the market right now and a favourite of homeowners across the country.
• B) We regret to inform you that we are currently all sold out of the AT3 model lawnmower that you had requested.
• C) We are currently all sold out of the best-selling AT3 model lawnmower that you had requested.
• D) Summer is peak season for us and we usually see a marked spike in demand for our entire range of lawn mowers during this time; it's no different this time.

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Definitions:

Effector

An organ, gland, or muscle capable of responding to a stimulus, especially a nerve impulse.

Mixed Nerve

A nerve containing both afferent (sensory) and efferent (motor) nerve fibers, allowing it to transmit signals in both directions between the brain and various parts of the body.

Facial

Pertaining to the face, involving structures, muscles, or expressions associated with the facial region.

Cervical Plexus

A network of nerves in the neck that supplies motor and sensory nerves to the neck, shoulder, and upper chest area.