Which of the Following Is a Guideline for Providing Reasons

question 108

Multiple Choice

Which of the following is a guideline for providing reasons for bad news in a negative news message that uses the indirect approach?

• A) Use "company policy" as the reason most of the time.
• B) Start with the most negative points first and move forward to increasingly positive ones.
• C) Present your reasons in a clearly apologetic tone.
• D) Provide enough detail for the audience to understand your reasons.

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Definitions:

Marginal Utility

The supplementary enjoyment or value obtained by consuming another unit of a good or service.

Disability Insurance

A type of insurance that provides financial support to individuals who cannot work due to a disability.

Expected Utility

The anticipated satisfaction or value derived from a decision, taking into account the probabilities of different outcomes.

Risk-averse

A term describing individuals or entities that prefer to avoid risk, opting for more certain outcomes even if it means potentially receiving lower returns.