Which of the Following Is TRUE About Refusing Claims and Requests

question 77

Multiple Choice

Which of the following is TRUE about refusing claims and requests for adjustment?

• A) You should always accept responsibility for the negative answer.
• B) You must resist the temptation to call the other party dishonest or incompetent.
• C) You should clearly point out the customer's mistakes to him.
• D) The direct approach is usually the better choice for this purpose.

Explore the contributions and significance of the Black Panther Party.

Understand the intersection of arts and activism in the Black Arts Movement.

Examine the evolution of African-American political power and representation from the 1960s through the 1970s.

Understand the formation and impact of the National Black Feminist Organization and its response to black power and feminist movements.

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Definitions:

Federal Government

The national government of a federation, which has specific powers accorded to it by a constitution, distinct from regional governments.

World War II Veterans

Individuals who served in the military during World War II, contributing significantly to the Allied victory.

VA Mortgage Loans

A loan program established by the United States Department of Veterans Affairs to help veterans, service members, and their surviving spouses buy homes.

GI Bill of Rights

A law that provided a range of benefits for returning World War II veterans, including low-cost mortgages, low-interest loans to start a business, and tuition and living expenses for education.