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Describe the elements of a bad-news message that uses the direct approach.
Additional Staff
The employment of extra personnel beyond the current number to meet increased demands or to fulfill specific roles within an organization.
Total Collection Time
The total period it takes for a business to convert its accounts receivable into cash.
Cash Management
The process of collecting, managing, and investing a company's cash flows in a way that meets its operational and financial objectives.
Zero-Balance Account
A chequing account in which a zero balance is maintained by transfers of funds from a master account in an amount only large enough to cover cheques presented.
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