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What are the guidelines for handling bad news about transactions?
Tort Cases
Legal disputes where one party alleges harm caused by another's wrongful act, seeking compensation for suffered damages.
Written Warranty
A guarantee, in written form, regarding the condition of a product and the maker's commitment to repair or replace defective parts within a certain period.
Designated
Assigned or appointed for a specific purpose or position.
Express Warranty
A warranty made in words, either oral or written.
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