Zack's Dishwasher Has Broken Down Several Times Since He Bought

question 112

Multiple Choice

Zack's dishwasher has broken down several times since he bought it six months ago. Zack writes a letter to the company's customer care center, explaining his problem and requesting that he receive a replacement for the defective product. This is an example of a routine message ________.

• A) asking for information
• B) asking for recommendations
• C) asking for a decision
• D) requesting adjustment

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Definitions:

Task-Work Skills

The abilities and competencies required to effectively perform specific tasks in a work setting.

Teamwork Skills

Teamwork skills involve the ability to work effectively and collaboratively with others to achieve a common goal, encompassing communication, cooperation, and conflict resolution.

Computer Skills

The ability to use computers and related technology efficiently, with a range of skills covering programming, software use, and the ability to utilize computer applications effectively.

Technical Skills Training

Instruction aimed at imparting specific skills and knowledge needed to perform particular tasks or jobs, especially relating to technology or applied sciences.