Which of the Following Is TRUE About Sending Goodwill Messages

question 23

Multiple Choice

Which of the following is TRUE about sending goodwill messages?

• A) If you are already friendly with the reader, a personal tone is appropriate when sending congratulations.
• B) A hand-written note of appreciation is inappropriate in today's electronic media environment.
• C) Send congratulations for personal events only if you know the reader well.
• D) In a letter of appreciation, do not specifically mention the person or persons you want to praise, as that can demoralize the others.

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Definitions:

Karen Horney

A psychoanalyst known for her theories on neurosis, personality, and psychoanalytic social theory, emphasizing cultural and social factors.

Personality

The unique set of consistent behavioral and emotional traits, patterns, and characteristics that define an individual.

Karen Horney

A pioneer in psychoanalytic theory who emphasized the role of social relationships in the development of personality and introduced the concept of neurotic needs.