Zack's Dishwasher Has Broken Down Several Times Since He Bought

question 112

Multiple Choice

Zack's dishwasher has broken down several times since he bought it six months ago. Zack writes a letter to the company's customer care center, explaining his problem and requesting that he receive a replacement for the defective product. This is an example of a routine message ________.

• A) asking for information
• B) asking for recommendations
• C) asking for a decision
• D) requesting adjustment

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Definitions:

Glaciers

Massive, moving bodies of ice that form on land through the accumulation and compaction of snow.

Tide

The periodic rise and fall of sea levels caused by the gravitational interactions between the Earth, Moon, and Sun.

Rapid Erosion

The quick removal of soil and rock from the Earth's surface by natural processes like flowing water or wind.

Cliff

A steep face of rock and soil, often formed by erosional processes along coastlines, riverbanks, or in mountainous regions.