When Granting Claims and Requests for Adjustment When Your Company

question 51

Multiple Choice

When granting claims and requests for adjustment when your company is at fault, you should ________.

• A) specifically assign blame to someone in your organization by name
• B) follow up to verify that your response was correct
• C) start from the assumption that the information the customer provided is incorrect
• D) imply that the customer is at fault

Identify non-examples of budgeting tools or techniques.

Perform basic calculations for unit cost and budget allocations.

Analyze different types of expenses and understand their impact on budgeting.

Understand how to plan for and analyse future spending and savings through budgeting tools like cash flow analysis.

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Definitions:

RAM

Short for Random Access Memory, a type of computer memory that is used to store working data and machine code currently in use.

Memory

In computing, refers to the components or devices where data can be stored and accessed, typically RAM (Random Access Memory) and storage memory like hard drives or SSDs.

Pointer

A pointer is a graphical symbol on a computer screen or interface that indicates where user interaction, such as clicks or selections, will occur.

Mouse

A pointing device used to interact with a computer interface by detecting two-dimensional motion relative to its surface.