Which of the Following Is TRUE About Writing Business Emails

question 120

Multiple Choice

Which of the following is TRUE about writing business emails?

• A) Use the Reply All function when responding to all group mails.
• B) The expectations of writing quality for business email are higher than for personal email.
• C) Don't use quotations, directions, or questions in the subject of your email; simply describe or classify your message.
• D) Don't "tweetify" the opening lines of your email messages.

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Definitions:

Question Approach

A sales technique involving the use of strategic questions to engage a potential client and uncover their needs or objections.

Problem-Solution Presentation

A method of selling where the salesperson highlights the issues the potential customer is facing and presents their product or service as the solution, effectively addressing the customer's needs.

Direct Negative-No

A straightforward or unambiguous refusal or rejection, often used in the context of sales or negotiations.

Introductory Approach

The initial method or strategy a salesperson uses to engage with a potential client, setting the tone for the sales interaction.