In Response to an RFP from a Company Looking to Outsource

question 83

Multiple Choice

In response to an RFP from a company looking to outsource food and beverage services at its office cafeterias, Zoe develops a tender, prints it out, and has it delivered to the company's corporate office. Vivian, on the other hand, sends an digital copy of her tender. Which of the following statements, if TRUE, would support Zoe's strategy and not Vivian's?

• A) The final contract decision is made jointly by several people from across departments and offices.
• B) The company has indicated in its publicity material that all tenders should be submitted in electronic form and has, thereby, been flooded with a record number of applications.
• C) The tender contains confidential information and it must be ensured that the information is not tampered with or changed.
• D) The company is a software services firm and most of its employees are college graduates.

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Definitions:

Mediation

A process where a neutral third party assists in resolving disputes between two or more parties.

Learning

The process through which experience or practice results in a relatively permanent change in behavior or potential behavior.

Conditioning

A process of behavior modification in which a subject comes to respond in a desired manner to a previously neutral stimulus, by associating it with a stimulus that elicits an automatic response.

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired together; a response that is at first elicited by the second stimulus is eventually elicited by the first stimulus alone.