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Q7: Using "senior citizens," rather than "old people,"
Q13: Use headings to emphasize key content.
Q16: In part, ineffective listening is caused because
Q25: Avoiding eye contact is a great way
Q30: Leaner media are best used for messages
Q45: When writing _ reports, you will conduct
Q75: _, _, and _ are three forms
Q93: When you offer praise, don't use grand
Q101: If you want to emphasize the idea
Q105: What is the ability to "read"and understand