Examlex
List and explain at least four phases of the listening process.
Concrete
Pertaining to an actual, specific thing or instance; real or solid; not abstract.
Emotional Stability
The extent to which we can remain calm and composed.
Emotional Composure
The ability to maintain calm and control one's emotions, especially in challenging situations.
Remain Calm
Refers to maintaining a state of internal peace and emotional control in the face of challenges or stress.
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