To Be Effective, Business Messages Should ________

question 90

Multiple Choice

To be effective, business messages should ________.

• A) use abstract words that lend themselves to interpretation
• B) adopt an informal tone
• C) show your readers how they will benefit from responding to your message
• D) not make arguments or recommendations

---

Definitions:

Contextual Intelligence

The ability to understand the limits of our knowledge and to adapt that knowledge to an environment different from the one in which it was developed.

Acquire

To learn or develop (a skill, habit, or quality) over time, often through experience or instruction.

Anthropomorphism

The attribution of human traits, emotions, or intentions to non-human entities, including animals, objects, or deities.

Human Qualities

Characteristics, traits, or attributes that are considered inherent or typical of humans, such as empathy, creativity, and the ability to reason.