Examlex
Which statement is correct?
Service Failure
A situation where a service does not meet the customer's expectations, leading to dissatisfaction.
Follow-Up
An action taken to ensure a previous communication has been understood, or to check the progress of an activity.
Written Message
Information or communication expressed in the form of text and transmitted through written mediums.
Promotes Goodwill
Activities or actions that enhance friendly, cooperative, and positive relations between individuals or groups.
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