TABLE 1-1 The Manager of the Customer Service Division of a Major

question 139

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "What is your annual income rounded to the nearest thousands?" result in

• A) a nominal scale variable.
• B) an ordinal scale variable.
• C) an interval scale variable.
• D) a ratio scale variable.

---

Definitions:

Online Exchanges

Digital platforms that facilitate the buying and selling of goods or services among businesses or consumers.

Supply Chain

A network of organizations, people, activities, information, and resources involved in creating and moving a product or service from suppliers to customers.