TABLE 1-1 The Manager of the Customer Service Division of a Major

question 82

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "How much time do you use the DVD player every week on the average?" result in

• A) a nominal scale variable.
• B) an ordinal scale variable.
• C) an interval scale variable.
• D) a ratio scale variable.

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Definitions:

Job Mobility

the ability of workers to move between different jobs, roles, or industries, often as a way to advance their careers or improve their work situation.

Nationally Focused

Concentrating efforts, policies, or interests on issues within a single country rather than on international perspectives or concerns.

Public Sector Budget Austerity

Economic policy measures that involve significant reductions in government spending and benefits, often used to reduce public sector debt.

Financialization

Financialization denotes the increasing dominance of financial markets, financial motives, financial institutions, and financial elites in the economy, shaping corporate and economic policies.