TABLE 1-1 The Manager of the Customer Service Division of a Major

question 59

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "What is your age at last birthday?" result in

• A) a nominal scale variable.
• B) an ordinal scale variable.
• C) an interval scale variable.
• D) a ratio scale variable.

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Paragraph Length

The measure of a paragraph in terms of number of sentences or words, affecting readability and structure in written text.

Paragraph Unity

The coherence and consistency of ideas within a paragraph, ensuring that all sentences support the main topic.

Two Subjects

Relates to discussing or addressing two distinct topics within a single context or framework.

Virtual Cover Letter

An electronic version of a cover letter, typically accompanying online job applications, to introduce the applicant and highlight key qualifications.