TABLE 3-12 Given Below Are the Rating and Performance Scores of 15

question 137

Short Answer

TABLE 3-12
Given below are the rating and performance scores of 15 laptop computers.

-Referring to Table 3-12, what is the sample covariance between the performance scores and the rating?

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Definitions:

Drop-Shipping

A retail fulfillment method where a store doesn't keep the products it sells in stock but instead transfers the customer orders and shipment details to either the manufacturer or a wholesaler, who then ships the goods directly to the customer.

Transportation Cost

Expenses associated with moving goods or materials from one location to another.

Dimensions Of Customer Service

The various aspects of how businesses meet customer needs and expectations, including responsiveness, accuracy, and empathy.

Response Time

The duration taken to react or respond to a request, order, or need, often critical in customer service and emergency situations.