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TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

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TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, 95% of the samples proportions symmetrically around the population proportion will have between ________ % and ________ % of the customers who take advantage of online customer service.


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Compensating

The act of providing payment or remuneration to offset a loss, damage, or to make up for harm suffered.

Intentional Torts

Deliberate acts committed by one person that result in harm or injury to another.

Assault

An act that creates an apprehension in someone of an imminent, harmful, or offensive contact, potentially leading to criminal or civil liability.

Defamation

Anything published or publicly spoken that causes injury to another's good name, reputation, or character.

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