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TABLE 17-8
Recently, a university switched to a new type of computer-based registration. The registrar is concerned with the amount of time students are spending on the computer registering under the new system. She decides to randomly select 8 students on each of the 12 days of the registration and determine the time each spends on the computer registering. The range, mean, and standard deviation of the times required to register are in the table that follows.
-Referring to Table 17-8, based on the chart, it appears that the process is in control.
Self-efficacy
An individual's belief in their own capacity to execute behaviors necessary to produce specific performance attainments.
Task-specific
relates to skills, abilities, or knowledge that is directly relevant to the performance of a particular job or task.
Appraisal
The act of assessing something or someone, often referring to the evaluation of an employee's performance in a job.
Vicarious Reinforcement
The learning process where individuals modify their behavior based on observing the consequences of actions performed by others, reinforcing or discouraging certain behaviors without direct experience.
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