Examlex
Indicate whether each of the following statements is true or false.a)Long-term assets having no physical substance are called intangible assets.b)Trademarks are examples of an intangible asset.c)Natural resources are examples of tangible long-term assets.d)Land is never classified as a component of property, plant, and equipment.e)Goodwill is classified as Property, Plant and Equipment.
Approach Phase
The initial stage in the sales process where the salesperson first contacts the potential customer, aiming to establish rapport and understand customer needs.
Building Rapport
The process of establishing a connection or trust with someone, essential in sales to facilitate open communication and understanding.
Customer Benefit Plan
A strategic offering designed to provide additional value to customers, often through services or rewards, to enhance customer satisfaction and loyalty.
Sales Call Objective
The purpose or goal that a salesperson aims to achieve during a call to a potential or existing customer, such as making a sale, gathering information, or building a relationship.
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