Yuliana Was Having a Bad Day

question 11

Multiple Choice

Yuliana was having a bad day.She had a terrible fight with her roommate, and then got lost on her way to her interview, making her feel flustered and anxious.Before the interview began she decided to take a few moments to think about the fun plans she had for the coming weekend.She smiled to herself.Soon, she started to feel happy.By the time her interview began she was feeling very positive.Yuliana was practicing _____________.

• A)Feeling rules
• B)Emotional labor
• C)Deep acting
• D)Surface acting

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Definitions:

Thyroid Glands

Glands located in the neck that produce hormones regulating the body's metabolism, energy level, and overall development.

Pancreas

A glandular organ in the digestive system and endocrine system of vertebrates that produces several important hormones, including insulin, and secretes pancreatic juice containing digestive enzymes that assist digestion and absorption of nutrients in the small intestine.

Hormones

Biological compounds synthesized and secreted by endocrine glands in the body that regulate physiological activities and behavioral responses.

Endocrine Glands

Glands of the endocrine system that release hormones directly into the bloodstream, regulating various bodily processes.