Which of the Following Statements About How Technology Applications Impact

question 54

Multiple Choice

Which of the following statements about how technology applications impact the productivity of salespeople is false?

• A)Technology applications are at the heart of salespeople's ability to provide top-quality customer service.
• B)Technology applications are impacting salespeople in all aspects of their lives.
• C)Technology applications can be used to produce powerful presentations.
• D)Once companies used technology as a way to create a competitive advantage; today technology applications are required to stay competitive.
• E)Technology applications are becoming more complex and lowering the productivity of the salespeople.

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Definitions:

Rejection Identification Theory

A psychological framework suggesting that people can bolster their self-esteem by identifying more closely with their own marginalized or minority group following rejection from a dominant group.

Stigmatized Group

A social group that is discredited or devalued by society due to certain attributes, stereotypes, or attributes perceived as negative.

Cognitive Load

The cumulative mental energy expended in working memory, affecting the way information is processed and learned.

Negative Stereotypes

Preconceived and oversimplified beliefs or ideas about certain groups or individuals that are generally harmful and not based on factual evidence.