An Online Retailer Needs to Be Able to Measure How

question 49

Multiple Choice

An online retailer needs to be able to measure how well its website converts purchase intentions into actual purchases. This is known as the

• A)conversion rate.
• B)collection ratio.
• C)consumer index.
• D)customer total.
• E)buyer quotient.

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Definitions:

Prepared and Receptive

The state of being ready and open to receive new information or experiences.

Blocking Responses

communication tactics that dismiss, ignore, or minimize another person's ideas or feelings, often hindering effective dialogue.

Active Response

A proactive and engaged reaction to a particular challenge, stimulus, or event, especially in contexts such as cybersecurity, customer service, or emergency situations.

Listening Errors

Mistakes made in the process of listening that result in misunderstanding or not fully comprehending what is being said.