ZapposCom Constantly Reminds Customers of Recently Viewed Items and Informs

question 90

Multiple Choice

Zappos.com constantly reminds customers of recently viewed items and informs them when stock is low in an effort to entice the customer to make a purchase. Zappos is trying to improve its

• A)conversion rate.
• B)collection ratio.
• C)consumer index.
• D)customer total.
• E)culture quotient.

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Definitions:

Amputation

The surgical removal of a body part, typically a limb or extremity, due to injury, disease, or medical condition.

Body Modification

The deliberate altering of the human body for aesthetic or non-medical reasons, such as tattoos, piercings, and plastic surgery.

Deviance

Behaviors or actions that violate the norms and expectations of a society or social group.

Beauty

An aesthetic quality or feature that gives pleasure to the senses or exalts the mind and spirit.