Manuel Operates a Fishing Resort in the Galapagos Islands

question 10

Essay

Manuel operates a fishing resort in the Galapagos Islands. Few guests visit his remote island more than once, but Manuel has his assistant e-mail recent customers each month to see how satisfied they were with their stay at his resort. Why would Manuel spend effort on past customers if few guests come more than once?

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Definitions:

Acute Care

Medical treatment for short-term but severe episodes of illness, injury, or other health conditions, typically in a hospital or emergency care setting.

Epidemic

Occurs when the number of cases of a particular disease during a particular time period is significantly higher than might otherwise be expected.

Pandemic

Occurs when a significantly higher number of cases of a disease also spreads through an especially large geographical region spanning many countries or even continents.

Epidemiology

The study of disease patterns to understand the cause of illnesses, how they are spread, and what interventions to take.