When Toyota Owners Began to Report Problems with Sticking Accelerator

question 64

Multiple Choice

When Toyota owners began to report problems with sticking accelerator pedals and nonfunctioning brakes, Toyota at first ignored or rejected the claims. Eventually, the company evaluated the issue and issued a recall. Which of the four steps of the ethical decision-making framework was Toyota performing when it recalled several of its 2007-2010 models?

• A)assess risk
• B)identify issues
• C)gather information and identify stakeholders
• D)brainstorm and evaluate alternatives
• E)choose a course of action

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Definitions:

Job Order

A work order issued for the production of a specific quantity of a product or the performance of a specific service.

Backward Scheduling

Scheduling that begins with the due date and schedules the final operation first and the other job steps in reverse order.

Short-Term Schedules

Timetables designed for managing and allocating resources and tasks over a short period, often to meet immediate production or service needs.

Aggregate Plans

Strategies for overall operations that are developed to facilitate the effective management of processes and resources to meet overall business objectives.