The Best Way for Sales Managers to Instill Ethical Behavior

question 132

Multiple Choice

The best way for sales managers to instill ethical behavior in the sales force is to

• A)provide extensive ethical training.
• B)use only straight salary and no commissions.
• C)use other salespeople as ethical models.
• D)never use telemarketing.
• E)lead by example.

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Definitions:

Communication Style

The characteristic way in which an individual expresses themselves verbally and nonverbally when conveying messages to others.

Written Material

encompasses any content that is recorded in writing, ranging from books and articles to letters and reports.

Visual

Pertaining to sight or seeing, often used in the context of learning styles, communication, or presentations.

Gestures

Physical movements made with a part of the body, especially hands and arms, used to express feelings or communicate ideas.