When Olivia Shops in Her Town, She Always Buys Something

question 102

Multiple Choice

When Olivia shops in her town, she always buys something at her favorite store, Miranda's Boutique, because Miranda burns scented candles and plays calming music for shoppers, and has creative displays of her merchandise. Miranda understands the importance of

• A)emotional manipulation.
• B)product demonstration.
• C)atmospherics.
• D)service and location.
• E)new customer satisfaction.

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Definitions:

Communication Barrier

Any obstacle that prevents clear understanding and the exchange of information between individuals or groups.

Compensation

The total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed as required.

Standard Communication Model

A framework describing the process of information being transmitted from a sender to a receiver through a medium, often including feedback mechanisms.

Intended Target

The specific group, object, or outcome that an action, message, or product is aimed or designed for.