Customers Have a Defined ________ When It Comes to Waiting

question 70

Multiple Choice

Customers have a defined ________ when it comes to waiting in line at a retail checkout counter. The amount of time consumers are willing to wait varies with the type of store.

• A)voice-of-customer quotient
• B)empowerment standard
• C)tangibles gap
• D)zone of tolerance
• E)quality gap

---

Definitions:

Special Product Pattern

Refers to algebraic identities that simplify the multiplication or factoring of certain algebraic expressions, such as the square of a binomial.

Closed Rectangular Box

A three-dimensional figure with six faces, all of which are rectangles, and all angles are right angles.

Polynomial Function

A mathematical expression involving a sum of powers in one or more variables, where the exponents are whole numbers and the coefficients are real numbers.

Area

The extent of a two-dimensional surface within a boundary.