Derek Arrived at the Hotel to Find That, Although He

question 35

Multiple Choice

Derek arrived at the hotel to find that, although he had a guaranteed reservation, the hotel had no rooms available. He became angry when the hotel made him a reservation at a more expensive hotel and expected him to pay the difference in room rates. Derek was upset because, in his opinion, the hotel's solution did not incorporate

• A)intangible fairness.
• B)distributive fairness.
• C)procedural fairness.
• D)service fairness.
• E)empowerment fairness.

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Definitions:

Crimes

Actions or omissions that violate laws and are subject to punishment.

Acute Phase

Refers to the initial stage of a disease or condition, which is usually characterized by severe and rapidly developing symptoms.

Disorganization

A lack of structure and order within a system or environment.

Child Molesters

Individuals who sexually abuse minors, typically referring to the perpetrator being significantly older than the victim.