Action Informed by the Voice of the Customer Is Known

question 9

Multiple Choice

Action informed by the voice of the customer is known as

• A) phatic communication.
• B) customer advocacy.
• C) homophily.
• D) social media.

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Definitions:

World

Refers to the earth, along with all of its countries, peoples, and natural features.

Metabolism

The complex set of life-sustaining chemical transformations within the cells of living organisms.

Linear

Characterized by a sequential, straight progression from one point to another without deviating.

Industries

Sectors of the economy that are characterized by a specific kind of activity or product, like technology, healthcare, and manufacturing.