In Order to Keep the Goodwill of the Receiver, a Refusal

question 20

True/False

In order to keep the goodwill of the receiver, a refusal in a bad-news letter should be put at the end of the letter.

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Definitions:

Racial Identity

An individual's sense of belonging to a particular racial group and the significance and meaning they attach to this racial affiliation.

Self-esteem

A person's overall sense of self-worth or personal value, which can impact numerous aspects of their life including motivation, behavior, and emotional well-being.

African Americans

A term referring to citizens or residents of the United States who have total or significant partial ancestry from any of the black racial groups of Africa.

Hispanics

Individuals and cultures that originate from Spanish-speaking countries, particularly from Latin America and Spain.