What Can Help Create a Positive Impression in Customer Service

question 6

Multiple Choice

What can help create a positive impression in customer service?

• A) Good interpersonal skills
• B) Using passive listening skills
• C) Offering cheap goods and services
• D) Offering bonus buys

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Definitions:

Organizational Pattern

The arrangement and sequence of ideas or elements within a speech, document, or space to ensure clarity and enhance understanding.

Company's History

A chronological record of events, developments, and achievements related to the establishment and growth of a company.

Chronological

Arranged in order of time, from the earliest to the latest events or moments.

Graphics

Visual elements such as illustrations, charts, and diagrams used to complement, explain, or emphasize textual information.