Organisations Focusing on Customer Experience View Technology as the Main

question 15

True/False

Organisations focusing on customer experience view technology as the main product to deliver service to customers.

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Definitions:

New Deal

A series of programs, public work projects, financial reforms, and regulations enacted by President Franklin D. Roosevelt in the United States during the 1930s to provide relief, recovery, and reform from the Great Depression.

NYA

The National Youth Administration, a New Deal agency in the United States that provided work and education for young Americans during the Great Depression.

Unionization Drive

Efforts aimed at organizing workers into unions to advocate for better wages, working conditions, and rights.

Jim Crow

Refers to a set of laws that were established in the American South to enforce racial segregation and discrimination against African Americans after the Civil War and into the 20th century.